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1. The sidewalk in front of my house is uneven. Will the City come fix it?

The adjacent property owner is generally responsible for the maintenance and repair of the sidewalk. You may report the uneven sidewalk to the Public Service Department at 517-483-4455. An inspector will be dispatched to see if an asphalt patch needs to be installed to temporarily smooth uneven sidewalk area, to help prevent a trip hazard.

2. How do I know if the sidewalk in front of my house is scheduled for eventual replacement by the City?

The City has a sidewalk replacement program that spans over many years as funding becomes available. You can contact the Assistant City Engineer at 517-483-4455 to see if your sidewalk is scheduled for replacement. When the City replaces sidewalk, the adjacent property owner may be responsible for paying an assessment for the replacement. For additional information, contact the Public Service Department at 517-483-4455.

3. I would like to repair my sidewalk. Do I need a permit?

Yes. A sidewalk permit may be obtained from the Public Service Department on the seventh floor of City Hall, or you may contact the Public Service Department at 517-483-4455 for additional information.

4. My neighbors haven't shoveled their sidewalk yet. Can you make them do it?

Citizens have 24 hours after snow stops falling to clear their sidewalks. If it has stopped snowing and you have a complaint, please submit a request using the Lansing Connect app or call the Public Service Department at 517-483-4455 with the address where the snow covered sidewalk is located, the business name (if applicable), and any other useful information.

Your neighbor will be given notice to clear the sidewalk within 24 hours. If the sidewalk has not been cleared within this time, a violation may be issued. Disabled or low-income residents may qualify for snow removal assistance. Contact Cristo Rey Community Center at 517-372-4700 for more information.

5. The snow hasn't been removed from the Downtown sidewalks. Who do I contact?

The downtown sidewalks are maintained by Downtown Lansing, Inc. For downtown sidewalk removal, submit a request using the Lansing Connect app or call the Public Service Department at 517-483-4455; for sidewalks adjacent to city parks call 517-483-4161.

6. There is a fallen tree on the sidewalk. Who do I call?

Please contact the Public Service Department at 517-483-4161. Please provide the representative with your name, address and the location of the fallen tree/branch.

7. How do I know when a sidewalk repair is my responsibility?

By City Ordinance, property owners are responsible for maintaining their sidewalks, including snow removal and the repair of the sidewalk.

8. I would like to repair my sidewalk, but I cannot afford to pay for all of the charges. Would the city assist me in some of the fees?

Please call Public Service at 517-483-4455 and ask about our owner initiated sidewalk program.