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1. I received a notice that says that I was violating the right-of-way ordinance. What does it mean?

It means that there has been an item or items left in the area from the sidewalk to the street in front of your home for more than 24 hours. These items (trash carts, miscellaneous trash, brush piles, etc.) must be removed within a seven day time period. The violation notice is left at the home, as well as mailed to the property owner of record. If the item(s) are still within the right-of-way by the end of the seven-day period, the City will remove the item(s) from the street side and the property owner will receive a nuisance fee billing for the removal cost incurred by the City.

2. I need a building permit. Who do I call?

Please contact the Permits Clerk in the Planning and Development Department at 517-483-7672.

3. How do I obtain an address for a vacant lot I just purchased?

An address will be assigned to your proposed building at the time you or your contractor requests a building permit and one is issued. Building permits are issued through Building Safety Office located at 316 North Capitol Avenue. A permit clerk can be reached at 517-483-7672.

4. I want to display a banner on a skywalk or over a street. Do I need a permit?

Yes, a permit must be acquired. The Public Service Department Permits Engineer may be contacted at 517-483-4455 for obtaining a permit and for obtaining information regarding additional requirements.

5. My neighbors have a lot of trash all over their yard, and it makes the neighborhood look unsightly. What can you do about this?

The City is authorized to enforce the cleaning up of trash. If the trash is within your neighbor's private property (i.e. the front lawn), Code Compliance should be contacted at 517-483-4361. If the trash is within the street right-of-way between the curb and sidewalk, you can submit a request using the Lansing Connect app or contacting the Public Service Department at 517-483-4400. The City's enforcement officer will address the situation.

6. What newsletters are available and how do I sign up for them?

There are three options: traffic advisories and press releases, Lansing Alert and CART Services. Go to the Public Service website at: lansingmi.gov/1427/Sign-Up-For. The listed newsletters have a provided definition of each option, as well as a link that will take you to where you may sign up.

7. My neighbor does not mow or take care of their lawn. They have tall grass and weeds. Who should I call?

Please submit a request using the Lansing Connect app or contact Code Compliance at 517-483-4361.

8. How do I report graffiti?

You may submit a request using the Lansing Connect app or call the graffiti hotline number at 517-483-4264.