Housing Ombudsman

The City of Lansing and the Human Relations and Community Services Department are committed to improving the city’s housing stock and assisting residents find suitable housing.  The Housing Ombudsman is an advocate for fair, affordable and quality housing in Lansing.  Duties include mediating tenant-landlord disputes, homeless resolution, liaison to code enforcement and supporting policies and regulations that promote fair and affordable housing.

Visit Our Housing Resources Pages

NEW resource for landlords related to the challenges posed by COVID-19: The Rental Property Owners Association of Mid-Michigan (RPOAMM) shared with the City of Lansing a communication developed by their Board regarding how to address some of today’s COVID-19 challenges. Should you have any further questions for the RPOAMM, please feel free to contact them using the information provided in their statement. RPOAMM message to their members (PDF)

See the Capital Area Housing Partnership’s Housing Resources Guide with up-to-date information related to housing and COVID-19: COVID-19 Housing Resources Guide (link)

The City’s housing ombudsman has compiled resources related to housing that renters, landlords, homeowners, and housing seekers may find useful for addressing a wide array of housing issues or concerns. Please review the information below to learn about safe, affordable and fair housing in Lansing.

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Renter Resources - Links provide information about local housing codes, renters rights and responsibilities and how to apply for affordable housing programs.

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Landlord Resources - Links provide information for responsible landlords, including fair housing, best practices, and hazard abatement.

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Homeowner Resources - Resources for current homeowners or those thinking of buying a home.

Other Housing Resources - Other useful links that might assist you.