Administration
- Technology consulting services
- IT Governance
- Policy development
- Long-term strategic planning
- Operations management
- IT project management
- Technology research
- Technology grant support
- IT contract negotiation and management
Network Services
- PC installation
- Software installation
- Network support
- Helpdesk support
- Application support (citywide Office applications)
- Internet security
- Network security
Programming and Systems Management
- Customized programming requests
- Internet and Intranet development
- Internet and Intranet management
- Application support (enterprise applications)
- Outside vendor review
- Systems analysis support
- Software evaluation consulting services
Telecommunications & Support
- Telephone system support and training
- Cellular phone support and training
- Outside vendor liaison