Information Technology
Information Technology supports the local government information infrastructure by providing uninterrupted, secure, and reliable information systems. Information Technology institutes information management policies and procedures, maintains the city's information computing systems and provides citywide telephone support. Information Technology is also responsible for designing and maintaining the city's website, providing desktop and help desk support, providing systems and applications support to city's 13 departments and managing the city's voice and data communications network.
Our Mission
Maintain a focus on our Customers
- Meet and exceed customer needs and expectations.
- Involve customers to gain a common understanding of their goals and visions.
- Be responsible for City's information systems, technologies and communications infrastructure
Teamwork
- Bring people together to develop and work toward common goals.
- Use teamwork to make quality decisions through consensus.
- See opportunities to partner with other units of governments within the Lansing region
Continuous Improvement
- Make decisions based on careful analysis and understanding of data.
- Evaluate and improve systems and processes.
- Provide ongoing education for employees and customers.
- Stay current with new technologies and techniques.
- Provide all customers with the capability to readily acquire, share, protect, disseminate, and store the information needed to successfully accomplish their missions.
Promote an Atmosphere open to New Ideas
- Listen, Educate, Communicate
- Promote open interchange of knowledge and opinions across all departments
- Promote creative solutions, encourage risk-taking, and be tolerant of honest mistakes
