Chief Information Officer,


Information Technology

Customer Service

Administration

  • Technology consulting services
  • IT Governance
  • Policy development
  • Long-term strategic planning
  • Operations management
  • IT project management
  • Technology research
  • Technology grant support
  • IT contract negotiation and management

Network Services

  • PC installation
  • Software installation
  • Network support
  • Helpdesk support
  • Application support (citywide Office applications)
  • Internet security
  • Network security

Programming and Systems Management

  • Customized programming requests
  • Internet and Intranet development
  • Internet and Intranet management
  • Application support (enterprise applications)
  • Outside vendor review
  • Systems analysis support
  • Software evaluation consulting services

Telecommunications & Support

  • Telephone system support and training
  • Cellular phone support and training
  • Outside vendor liaison

 

 

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