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City of Lansing

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-Mayor Virg Bernero

Mayor Virg Bernero
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After the Fire

Recovering from a fire can be a physically and mentally draining process.

When fire strikes, lives are suddenly turned around. Often, the hardest part is knowing where to begin and who to contact.

The Federal Emergency Management Agency's (FEMA)

United States Fire Administration (USFA) has gathered the following information to assist you in this time of need. Action on some of the suggestions will need to be taken immediately. Some actions may be needed in the future while others will be on going. The purpose of this information is to give you the assistance needed to assist you as you begin rebuilding your life.

The First 24 Hours
  • Securing Yourself and The Site
  • Contact your local disaster relief service, such as the American Red Cross or the Salvation Army, to help with your immediate needs, such as:
    • temporary housing
    • food
    •  medicine
    •  eyeglasses
    •  clothing
    •  other essential items
  • Contact your insurance agent/company.
  • Do not enter the damaged site. Fires can rekindle from hidden, smoldering remains.
  • Normally, the fire department will see that utilities (water, electricity and natural gas) are either safe to use or are disconnected before they leave the site. Do not attempt to turn on utilities yourself.
  • Be watchful for structural damage caused by the fire. Roofs and floors may be damaged and subject to collapse.
  • Food, beverages and medicine exposed to heat, smoke, soot and water should not be consumed.
Leaving Your Home
  • Contact your local police departments to let them know the site will be unoccupied.
  • In some cases it may be necessary to board up openings to discourage trespassers.
  • Beginning immediately, save receipts for any money you spend. These receipts are important in showing the insurance company what money you have spent related to your fire loss and also for verifying losses claimed on your income tax.
  • If it is safe to do so, try to locate the following items:
    • identification, such as driver's licenses and Social Security cards
    •  insurance information
    • medication information
    •  eyeglasses, hearing aids or other prosthetic devices
    •  valuables, such as credit cards, bank books, cash and jewelry
  • There are many people/entities that should be notified of your relocation, including:
    • your insurance agent/company
    • your mortgage company (also inform them of the fire)
    • your family and friends
    • your employer
    • your child's school
    • your post office
    • any delivery services
    • your fire and police departments
    • your utility companies
  • Do not throw away any damaged goods until after an inventory is made. All damages are taken into consideration in developing your insurance claim.
  • If you are considering contracting for inventory or repair services discuss your plans with your insurance agent/company first.
If You Are Insured
  • Give notice of the loss to the insurance company or the insurer's agent/company.
  • Ask the insurance company what to do about the immediate needs of the dwelling, such as covering doors, windows, and other exposed areas, and pumping out water.
  • Ask your insurance agent/company what actions are required of you. Some policyholders may be required to make an inventory of damaged personal property showing in detail the quantity, description and how much you paid for the items.
If You Are Not Insured
  • Your recovery from a fire loss may be based upon your own resources and help from your community.
  • Private organizations that may be sources of aid or information:
    • American Red Cross
    • Salvation Army
    • religious organizations
    • department of social services
    • civic organizations
    • state or municipal emergency services office
    • non-profit crisis counseling centers
Valuing Your Property

You will encounter different viewpoints on the value of your property in adjusting your fire loss or in claiming a casualty loss on your federal income tax. Knowing the following terms will help you understand the process used to determine the value of your fire loss.

Your personal valuation: Your personal loss of goods through fire may be difficult to measure. These personal items have SENTIMENTAL VALUE to you; however, it is objective measures of value that you, the insurer, and the Internal Revenue Service will use as a common ground for discussion. Some of these objective measures are discussed below.

Cost when purchased: This is an important element in establishing an item's final value. Receipts will help verify the cost price.

Fair market value before the fire: This concept is also expressed as ACTUAL CASH VALUE. This is what you could have received for the item if you had sold it the day before the fire. The price would reflect its cost at purchase minus the wear it had sustained since purchase. Depreciation is the formal term used to express the amount of value an item loses over a period of time.

Value after the fire: This is sometimes called the item's salvage value.

Restoration Services

There are companies that specialize in the restoration of fire damaged structures. Whether you or your insurer employs this type of service, be clear of who will pay. Be sure to request an estimate of cost for the work. Before any company is hired check their references. These companies provide a range of services that may include some or all of the following:

  • securing the site against further damage
  • estimating structural damage
  • repairing structural damage
  • estimating the cost to repair or renew items of personal property
  • packing, transportation, and storage of household items
  • securing appropriate cleaning or repair subcontractors
  • storing repaired items until needed
Replacement Of Valuable Documents And Records

Here's a check list of documents you will need to replace if they have been destroyed, and who to contact for information on the replacement process.

Item Who to Contact
 Driver's license, Auto registration Department of motor vehicles
 Bank books (checking, savings, etc.) Your bank, as soon as possible
 Insurance policies  Your insurance agent
 Military discharge papers  Department of Veterans Affairs
 Passports  Passport service
 Birth, death and marriage certificates
 Bureau of Records in the appropriate
 Divorce papers
 Circuit court where decree was issued
 Social Security or Medicare cards
 Local Social Security office
 Credit cards
 The issuing companies
 Titles to deeds
 Records department
 Stocks and bonds
 Issuing company or your broker
 Wills  Your lawyer
 Medical records
 Your doctor
 Warranties  Issuing company
 Income tax records
 The URS Center where filed
 Citizenship papers
 US Immigration and Naturalization
 Prepaid burial contract
 Issuing company
 Animal registration papers
 Humane Society
 Mortgage papers
 Lending Institution
Notes & Information

United States Fire Administration
16825 South Seton Avenue
Emmetsburg, Maryland 21727
Ph. (301) 447-1000


Randy Talifarro
Fire Chief
120 E. Shiawassee
Lansing, MI 48933

Monday through Friday
8:00 a.m. to 5:00 p.m.