How is my contact information stored?
The mobile app prompts a user to provide First Name, Last Name, and Email Address. A user only has to provide this information once and it is then stored within the app. Users may still submit reports anonymously by selecting this option in the Settings menu. Go to the 'More' Tab, select the 'Settings' menu, and check the box marked 'Report Anonymously'. Any information, such as personal information or location is only used for reporting purposes. CitySourced, the app that powers CitySend, states that they will never sell your information for commercial purposes.

Show All Answers

1. Should I submit emergencies using Lansing Connect?
2. Does Lansing Connect track my location?
3. Can I enter a service request / report anonymously?
4. How is my contact information stored?
5. What devices can I use to submit a service request?