Can I enter a service request / report anonymously?
Yes, however, providing contact information is encouraged to allow for quicker follow-up and resolution to the submitted issue. To report anonymously, in the mobile app go to the 'More' Tab and select the 'Settings' Option. In the 'Settings' window, make sure that the "Send Reports Anonymously" checkbox is checked.

Show All Answers

1. Should I submit emergencies using Lansing Connect?
2. Does Lansing Connect track my location?
3. Can I enter a service request / report anonymously?
4. How is my contact information stored?
5. What devices can I use to submit a service request?